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Questions to ask a business loan broker

Fifteen questions to ask a business loan broker on the first call, grouped by fit, pay, process and offers, with what a strong answer sounds like.

Author
Kaylan Pepin
Co-Founder and CEO, Levr
Reviewed by
Levr research team
Updated
Reading time
6 min read

The best questions to ask a business loan broker cover four things: whether they fit your deal, how they are paid, how the process works, and how you will see and compare offers. Ask them on the first call. Strong brokers answer quickly and specifically, and the call itself tells you a lot about how they will handle your file.

Here are fifteen questions, grouped, with what a good answer sounds like.

Fit

1. How often do you fund deals like mine? Name your product, industry and amount. A good answer includes recent examples: "We funded three equipment deals for excavation contractors last quarter."

2. Which two or three lenders would you try first, and why? This is the most revealing question. A strong broker names lender types and explains the match: "Your time in business fits a bank equipment program; if that is slow, an independent lender that likes construction."

3. What product do you think fits, and what else did you consider? You want to hear the broker weigh options, such as a line of credit against a term loan, and explain the trade-off.

4. What could make this deal hard to place? An honest broker names the weak points in your file early. That is a good sign, not a bad one.

Pay

5. Who pays you on this deal, and how much? Most brokers are paid by the lender at funding. NerdWallet suggests that if you pay a fee, you get it as a dollar amount and know whether it is built into the rate or billed separately.

6. Is anything due before I have an offer? The right answer is no, or a clearly scoped preparation fee priced in writing.

7. Will the lender's disclosure show what it pays you? In Virginia the provider must disclose whether it pays the broker directly for the offer, and how much. Connecticut has a similar rule, per Greenberg Traurig. For SBA loans, any agent you pay signs SBA Form 159, and the form requires itemization when total compensation exceeds $2,500.

8. Do some lenders pay you more than others for the same product? NerdWallet notes brokers are generally not legally required to act in your best interest, so it is fair to ask. A professional answer is open about it and explains why they still recommend the lender they do.

Process

9. What documents will you need, and when? A clear list on the first call means a faster file.

10. Which lenders will run a hard credit pull, and when? Many start with a soft pull. You want to know before your file goes out.

11. How many lenders will see my application? A focused list beats a broadcast. Ask the broker to tell you before they submit anywhere new.

12. How long does funding usually take for this product? Fast products can move in days. SBA loans take much longer. A good broker sets a realistic timeline.

13. Who will I be dealing with day to day? Know whether it is the person on the call or a processor, and how to reach them.

Offers

14. Will I see the lender's actual offer and disclosure? The answer should be yes, every time. You are entitled to see what you are signing.

15. How long will I have to decide? NerdWallet notes a few days is typical and that pressure to decide quickly is a warning sign.

Why these questions matter

The Federal Reserve's 2025 Small Business Credit Survey found that only 42% of financing applicants received the full amount they sought, and 22% received nothing. Among applicants who were turned down, 46% were told the lender's requirements were too strict. The questions above test whether a broker knows those requirements before your file goes anywhere.

A one page checklist

Question Strong answer
Fit for my deal Recent, specific examples
First lenders Named lender types with a reason
Pay Clear, in dollars, nothing before an offer
Disclosure Will share lender's document, including broker compensation where disclosed
Credit pulls Soft first, tells you before any hard pull
Timeline Realistic for the product
Decision time A few days, no same day pressure

Questions a good broker will ask you

The call runs both ways. Expect a professional broker to ask:

  • How long have you been in business, and what are your average monthly deposits?
  • What is the money for, and how soon do you need it?
  • What debt do you carry today, including any cash advances?
  • What is your personal credit like, and is there anything a lender will find?
  • Have you applied anywhere else recently?
  • What collateral is available, if any?

If a broker pitches a product before asking any of these, they are guessing. The more carefully a broker questions you, the better they will be at placing your file. Have the answers ready and the call will be short and useful.

Before the call

Check the broker's register entry first. Every entry carries a register number and last checked date, and verified entries show fees in writing, so you will already know some answers. Read how to check a broker's standing for state checks.

Find brokers to call

Search the register by loan type or industry, or use the match form to get a short list of brokers who fit your deal.

Questions owners ask

What is the single most useful question?

Which two or three lenders would you send my file to first, and why? A specific answer shows real knowledge of your deal.

Is it rude to ask how a broker is paid?

Not at all. Professional brokers expect it and answer clearly. Several states now require the provider to disclose broker compensation anyway.

Should I get answers in writing?

Get anything about fees in writing. For everything else, a clear answer on the call is enough, backed by the lender's own offer documents later.

Sources

  1. NerdWallet, What is a business loan broker
  2. Code of Virginia, Title 6.2, Chapter 22.1, Sales-Based Financing
  3. Greenberg Traurig, New commercial financing laws take effect in Connecticut and Kansas
  4. SBA Form 159, Fee Disclosure and Compensation Agreement
  5. Federal Reserve Banks, 2026 Report on Employer Firms (2025 Small Business Credit Survey)